Self -Service Portals

Self-Service Portals empower users to manage their own data, submit forms, track requests, and access services without needing direct assistance. This module enhances user experience by providing a centralized, intuitive interface where clients, employees, or partners can interact with business processes independently. By automating routine tasks and offering personalized access to forms, workflows, and documents, Self-Service Portals reduce administrative overhead and improve efficiency across various departments.

Portal Creation

No-Code Portal Builder

Create fully functional portals with drag-and-drop ease, no coding required.

Dynamic Portal Pages

Design multi-page portals with interactive content and navigation.

Custom Widgets

Add charts, forms, tables, and custom widgets to enhance portal functionality.

Reusable Components

Save portal layouts and components for reuse across multiple projects.

Access Control for Pages

Restrict access to specific portal sections or pages based on user roles.

Portal Customization and Branding

Customizable Dashboards

Design user-friendly portals with widgets, charts, and shortcuts.

Branded Interfaces

Customize portals with logos, themes, and company colors.

Role-Based Portals

Tailor portal experiences based on user roles (employees, clients, partners).

Custom Domains

Host portals on branded URLs for seamless integration with existing digital assets.

Form and Workflow Integration

Form Access and Submission

Users can fill out, track, and manage forms directly through the portal.

Workflow Initiation and Tracking

Launch workflows, monitor progress, and receive notifications.

Approval and Review Access

Users can review, approve, or reject requests directly from the portal.

Task Management

View assigned tasks, update statuses, and manage deadlines.

Communication and Notifications

Email and SMS Alerts

Notify users of pending tasks, approvals, or status updates.

In-Portal Messaging

Enable users to communicate and collaborate directly within the portal.

Automated Reminders

Send reminders for incomplete forms, pending tasks, or upcoming deadlines.

User Experience and Accessibility

Multi-Language Support

Allow users to switch portal languages for global accessibility.

Responsive Design

Portals adapt to any device, ensuring mobile, tablet, and desktop compatibility.

Save and Resume

Users can save progress and return to complete forms or tasks at a later time.

Custom Fonts and Styling

Personalize the portal’s visual identity to reflect corporate branding.

Third-Party Integrations

CRM Integration

Pull and display customer data directly from tools like Salesforce, HubSpot, and Zoho into portal dashboards.

ERP Systems

Integrate with ERP platforms (SAP, Oracle, Microsoft Dynamics) to reflect real-time inventory, procurement, or HR data.

Project Management Tools

Connect to tools like Asana, Jira, and Trello to let users track and manage project tasks within the portal.

Database Connectivity

Dynamic Data Retrieval

Link portals to SQL, NoSQL, and cloud databases to pull real-time data directly into forms and workflows.

Data Write-Back

Allow users to submit data that automatically updates external databases, ensuring information is consistently synchronized.

Secure Database Access

Define API-based access to databases while maintaining encryption and secure authentication protocols.

API and Webhook Integration

REST API Support

Use APIs to connect portals to external applications, enabling data exchange and automation between systems.

Webhook Triggers

Configure webhooks to notify external systems when users complete portal actions (e.g., form submissions, workflow approvals).

Real-Time Data Sync

Automate real-time synchronization between portals and third-party tools, keeping all systems updated simultaneously.

Identity and Access Management

Single Sign-On (SSO)

Enable seamless portal login through SSO providers such as Okta, Azure AD, and Google Workspace.

Role-Based Access Control (RBAC)

Sync with external identity providers to enforce granular access control within the portal.

Document Management Systems (DMS)

Cloud Storage Integration

Allow users to upload and retrieve files from Google Drive, OneDrive, Dropbox, and Box directly through the portal.

PDF Auto-Generation

Integrate with PDF Studio to dynamically generate and archive documents based on form submissions or workflow outputs.